Visitor Relationship Management

Effectively manage your event’s participants with a robust Visitor Relationship Management system. Build and maintain a qualified database that can be structured based on individuals and/or companies. This flexible database structure allows you to capture and organize crucial information about attendees.

With a focus on year-over-year (YoY) activity, the system logs comprehensive details within each attendee’s profile. This includes their interactions, preferences, and engagement history across multiple events. The result is a rich dataset that provides valuable insights into the evolving dynamics of participant engagement over time.

By utilizing Visitor Relationship Management, you gain the ability to personalize interactions, tailor communication strategies, and enhance the overall experience for each attendee. This not only strengthens your relationship with participants but also contributes to the long-term success and growth of your events.

CRM participants and exhibitor
exhibitor relationship management

Exhibitor Relationship Management

Streamline your exhibitor interactions with a powerful Exhibitor Relationship Management system. Efficiently manage exhibitor data, workflows, and customized fields. Gain access to detailed exhibitor participation history, allowing you to track and analyze their engagement across various events.

Monitor the status of each exhibitor and keep a comprehensive record of their participation history. This includes a detailed overview of their past involvements, current commitments, and any outstanding actions. Stay organized and proactive by tracking contracts, following up on quotations, and setting up reminders to ensure timely updates.

The system allows you to create a dynamic exhibitor profile by associating one or more brands with each exhibitor. This feature enhances your ability to categorize, target, and personalize your interactions based on the unique attributes of each exhibitor.

With Exhibitor Relationship Management, you gain a centralized hub for efficient communication, strategic planning, and ongoing collaboration with your exhibitors. This not only simplifies your workflow but also contributes to the overall success and satisfaction of your exhibitors.

Centralized Data – One Platform

Consolidate your event management tasks by overseeing exhibitors, participants, and speakers all within a single platform. In the “individual” tab, categorize your contacts efficiently, providing a structured overview of your network. This feature allows you to easily manage and access information about exhibitors, participants, and speakers from a centralized location.

Within the platform, streamline your forecasting and quoting processes. Manage financial forecasts, track quotes, and maintain a comprehensive overview of your financial interactions with exhibitors, participants, and speakers. This integrated approach ensures a holistic understanding of your event’s financial landscape.

By centralizing your data on one platform, you not only simplify your management processes but also enhance collaboration and coordination across different facets of your event. This comprehensive solution contributes to a more efficient workflow, reducing redundancy and optimizing your overall event management experience.

centralized data

Reporting

Empower your decision-making with comprehensive reporting capabilities. Analyze the number of prospects and forecasted square meters by status and sector. Tailor your reports by applying filters to delve into specific aspects of your data. Gain valuable insights into the progress of deals by analyzing various funnel types.

Customize your visual representation with a choice of display formats, including pie charts, bar graphs, or tables. This flexibility in presentation ensures that you can convey your data in a format that aligns with your preferences and enhances clarity.

By utilizing robust reporting tools, you can make informed strategic decisions, track the success of your initiatives, and continuously optimize your event management approach. These reporting features contribute to a data-driven decision-making process, allowing you to stay agile and responsive in managing prospects, forecasts, and deal progress effectively.

Participants & exhibitors CRM  Feature Glossary

  • GDPR compliancy capabilities​
  • Easy audience segmentation​
  • Connect with Onsite features (Mobile, Engagement) ​
  • Links with on site audience engagement features​
  • Links to matchmaking​
  • Centralized data for cross reports​​
  • ABM (Account Based Marketing) features
  • Secured to the highest standard
  • Dashboards of key performance indicators

Examples of using the CRM

Congress and conferences

Manage all your data in one platform with Klipso CRM. Get real time reports during your congress and conferences.

More on Congress and conferences

Examples of using the CRM

Congress and conferences

Manage all your data in one platform with Klipso CRM. Get real time reports during your congress and conferences.

More on Congress and conferences

Examples of using the CRM

Congress and conferences

Manage all your data in one platform with Klipso CRM. Get real time reports during your congress and conferences.

More on Congress and conferences